Mcdonald's India — I have paid twice amount once from phone pe app and once I swiped the card

Address: Belgaum, Karnataka, 590010

Sir i had been to jnmc branch belgaum mc donald, i had ordered for mc spicy paneer meal @ rs 199
I have paid twice the same amount
I through phone pe app and once i swipped the card
I want my amount to be refunded

I want to ask question?
Why do you people put up a schemes from app like phone pe cash back 50%
And when we transfer money from the same, your people say that they have not received the cash
It's stupidity

I was a big fan of mc donald but since this i have always noticed all your staff closely some people are good but at the same time some people will spoil mc donald name
It has hurt me badly
Please do solve my problem

Shivaprabhu antin
[protected]
[protected]
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McDonald's India customer support has been notified about the posted complaint.
 
4 Comments

Comments

Dear Shivaprabhu,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Do not give coffee when ordered...except coffee I'm ask about coke but they are not given it, When ordered milk shake then your employees tolled about extra charges

Order no 245

Address

Mc Donald's
Near city pride
Pune Satara road
McDonald's India Customer Care's response, Feb 15, 2019
Verified Support
Dear Tulashidas,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's
My Details

Name : Girish.N
Location : Bangalore Brigade Oryan mall south
Resign date : 23/6/2017
Last working store : Brigade orion Bangalore South
Last working designation : McCafé Been
employee code : [protected]
Mobile number :[protected]
Girish.N's reply, Feb 14, 2019
I need UAN number
MY self sandeep sukhu oram my id is[protected].
I want withdraw my pf and I don't get my experience letter also but our store manager is not giving my experience letter so kindly approved

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