[Resolved] Mcdonald's India — manager and staff lying starting cold drinks not available

Urvashi Sedani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400092

Sunil singh staff at the take away counter refused stating that cold drinks are not available; when i went inside and checked cold drinks were available n been served!!!
If you cannot handle crowd within the store and take away better shut down your store instead of giving such a bad service of denying to customers!

Location:panvel macd on mumbai pune highway!

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Aug 10, 2018

Complaint marked as Resolved

No steps taken. It was just marked resolved without an apology! Manager of the store also had pathetic attitude of not apologozing!!!

McDonald's India customer support has been notified about the posted complaint.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Urvashi,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Sand316

from Bengaluru, Karnataka

I've tried to place an order twice on the web page and both the times the money gets deducted and the order gets failed. It's the worst web app I've ever seen and this is not the first time I encounter this scenario.