[Resolved]  Mcdonald's India — Manipulation

Address:Rajkot, Gujarat

This is particular in case or over all don't know. But here it happens,
McDonalds (Reliance Mall, 150ft Ring Road, Rajkot) new way to manipulate customers. Along with staff member and manager Shailesh Dhruvika.

How it works!!!

1. Lets say, you ordered meal(Medium). But they provide McCafe small cups for Coke not in medium. And 2 Ketchup.

Drama begins now!!!

2. Now if you need extra Ketchup. If you will ask then for extra Ketchup, then they will tell you sir you have to pay for extra Ketchup.
3. They will bring 1 Ketchup for you but you have to pay before that. So while eating you will go to pay that 1 Rupees for that 1 extra Ketchup. But they will tell you that, you can buy only 10 Ketchup for 10 Rupees GST.
(Now you will get confused your taking or need 1 and paying for 10. How fair it is !!!)
4. And many of time your paying for extra Ketchup and someone will swipe up you half eating meal.
(And here is the one box come in mind where you honestly put extra remain Ketchup in every time after eating in McDonalds.)

Business of Re-Selling to you?

Manager comes he/she will seat in front of you and will wait for your response. And other staff people laying around you and come to interrupt while you talking to manager(Shailesh).

Here (some glimpse of it)
+2 photos
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Aug 12, 2021
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2021
McDonald's India Customer Care's response
Dear Nayan,

Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Sep 04, 2021
Updated by Nayan Sojitra
Thank you. for sure.
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