Mcdonald's India — my order get cancelled

Kavitha Raghu

from Mumbai, Maharashtra

Address:

No:8, 1st A main, Ganga Nagar extension, RT Nagar, Bangalore, 560032

Rtn-dl[protected]
Amt paid: ₹408.00
My order get cancelled, rider didn't call me but msg me saying i didn't pick the call. So he returned back to store & cancelled my order. I'm enclosing snap shots of call history, rider msg & order cancelled msg. My account has been debited for ₹408/-
Pls do the needful. Refund my money back to my account.

+3 photos

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McDonald's India customer support has been notified about the posted complaint.

Dec 01, 2019

Updated by Kavitha Raghu The rider didn't call me, but messaged me that he called me, since the call wasn't picked he returned back to store & cancelled my order.

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Comments

McDonald's India Customer Care

from Hisar, Haryana

Verified Support

Dear Kavitha,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

Jigar chawda

from Bengaluru, Karnataka

2days back I ordered meal from McD in Banglore and when I open burger box thr r insect inside the box. I have photos and video for that. When I open fries box there are wadges too with fries.order the food through Zomato and I have complaint there but not got any response from your side.
My name=jigar chawda
Mob=+91-[protected]

McDonald's India Customer Care's response, Dec 10, 2019

Verified Support

Dear Jigar,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's