Mcdonald's India — not receiving the delivery or the confirmation mail even though the money was deducted from my account | |||||
On 13th october, at 12.50 pm i had placed an order for mcdonalds online delivery in paldi, ahmedabad, gujarat. I decided to pay with my debit card. After the payment formalities were done and i pressed pay, the page got automatically refreshed. I received a mail from [protected]@payu.in that my transaction was a success but no mail arrived from mcdonalds acknowledging the payment or their receipt of my order. Basically, no order was placed. Thus i don't know which branch of mcdonalds to call up and enquire because my order usually is received by the ones that are relatively free and closer to paldi, ahmedabad. I am a student of national institute of design, ahmedabad. And i have attached the mail from the payment gateway and also the redirected page of mcdonalds online order. My name is shreya chatterjee. I would request a refund asap. Was this information helpful? | |||||
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McDonald's India customer support has been notified about the posted complaint. | |||||
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+91 11 2460 4047
Head Office, 13A, Jor Bagh Market, New Delhi, Delhi, India - 110003
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and the screenshot of the transaction along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.
Regards,
Team McDonald's