Mcdonald's India — plastic found in mcegg burger

sandy@28

from Mumbai, Maharashtra

Feb 7, 2018

Address: 400072

Dear McDonald's India,

We had online ordered McEgg Burger on 2nd Feb 2018 from Sakinaka, Mumbai store (Order number SAS-DL[protected].
While we were having McEgg burger we found something different (that was not chewable) & after checking we found it was plastic/Rubber coated around the Egg.
After we contact with concern store & they collected the sample for observation & they confirmed it was not a plastic which is not true.
We also click photo & video of the sample & it was clearly seen it was transparent plastic.
We are highly disappointed with the food quality of the McD & soon we going to file complaint in consumer court & also on social media.

Regards,
Sandesh G.

+3 photos

Was this information helpful?

No (0)

Yes (0)

McDonald's India customer support has been notified about the posted complaint.

Related McDonald's India reviews

View all 1409 McDonald's India Reviews

Comments

pespro

from Bengaluru, Karnataka

Feb 9, 2018

Please file a complaint with your area Designated Officer (Food Safety) for taking regulatory action.

McDonald's India Customer Care

from Hisar, Haryana

Feb 10, 2018

Verified Support

Dear Sandy([protected]@28),

Sincere apology! we never want to our customer experience anything as such. Request you to DM your contact details along with your email ID. Please click on the given link to DM us:- http://bit.ly/2BkT8Yh

Regards,
Team McDonald's

Son of Lochana

from Pune, Maharashtra

Feb 14, 2018

My name is Samir Vedpathak
My Employee I'd [protected]
Joining date:[protected] to[protected]