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McDonald's India Complaints & Reviews

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Last updated Mar 1, 2024
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McDonald's India reviews & complaints page 48

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SADDAM MULLA
from Pimpri-Chinchwad, Maharashtra
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*unable to get new happy pocket card*

Address:Pune, Maharashtra, 411033

Hi all,

I am weekly customer for mcdonald's. I had happy pocket card. Which has been expired on dec 2017. I had a word with the mcdonald's person, but they did not respond.

I am currently staying in pune, maharashtra, can you suggest me how can i get the happy pocket card. I would really be happy to get response.

Also i have attached my old card with this email.

Regards
Saddam...
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A
avinashp_kumar
from Hyderabad, Telangana
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plastic cover in burger

Address:Rangareddy, Andhra Pradesh, 500060
Website:www.mcdonaldsindia.net

Hello,

I've visited mcdonalds dilsuknagar, hyderabad on friday[protected] at 4.46pm and ordered below items

Mckebabchicken burger,
Medium coke and
2 piece chicken wings,

* attached the bill for your reference.

To my surprise, i had something plastic in my mouth when i took the first bite. When i spilled the food out of my mouth i was shocked to see the cheese plastic...
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Devika Mehta
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

abusive call

Address:401107
Website:McDonald's

The person who has called me to confirm the order of the choclate chip muffin abused me by saying # on the call. I will file a police complain against as i have call recording and the screenshot of my order. Deliver was never received plus received 15 calls just to confirm the address where in i have ordered more then 10 times with same number.. Highly upset will take strict action.....
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Deepakkumar Oswal
from Channapatna, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

served non veg when ordered veg.

Address:Mysore, Karnataka, 570005

Date - 24/02/2018
Client numbers
[protected]
[protected]
[protected]
I had ordered a veg italiano dish and had confirmed it twice about vegetarian thing. But later found out, i was served a non vegetarian variant of it. It was their fault that they made fault while billing. I'm a pure vegetarian. I need this issue to be solved soon. They employees are just calling me and telling sorry....
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sharath.dharipuri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating to the customer by providing burnt food

Address:500091

Hi,

I have ordered food from McDonald and have received completely burnt food instead.

I think they deliberately put burnt food and to cover it up applied extra coating on it but it is still visible and I feel completely cheated on this matter.

I request to take the action.

regards,
DS...
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vishakha2510
from Mumbai, Maharashtra
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mcdonalds india money deducted

Address:Mumbai City, Maharashtra, 400708
Website:www.mcdelivery.co.in

I ordered my food from your website (www.mcdelivery.co.in)
I had done my payment through freecharge, i recived my cashback also of rs.50.

Order id :
3286341

Transacted on :
18th feb 2018, tue, 3:46 pm

My money has been deduced but i haven't received a confirmation from my merchant

Resolve this as soon as possible
I have also dropped a mail to [protected]@mcdonaldsindia.com,...
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Vijay Chudasama
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf withdrawal purpose

Address:380009

Dear sir/mam

My name is vijay chudasama, i was worked in this organisation for 1.5 years i was resigned at january 2018 from this organisation, i want to my pf number

My employe id -[protected]

Store - shop no 1&2, ground floor, 3rd eye 2 complex, panchvati, near parimal garden, cg road, ahmedabad, gujarat 380009
My gmail[protected]@gmail.com...
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Aniket S
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

agent misbehaved and charged for something that i didn't ask for

Address:New Delhi, Delhi, 110074

I am a regular visitor of mc donalds. I visited mg road gurgaon mc donalds, and ordered the meal with mc spicy paneer,. The agent who seem to be very unprofessional and uneducated and misbehaved, gave me only mc spicy paneer, when i told him that i ordered meal then he said you didn't and said now you have to order again, and i order the meal and again i was charged 221rs+, then i asked for the money (139.66rs) he said money is refund is...
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Vandana Lunia
from Veraval, Gujarat
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the food

Address:Surat, Gujarat

The quality of the food was very bad... I made an order of veg italiano, i had paid for it.. But the quality of the bun was too bad.. It was not at all proper.. And the filling was also bad... The meal was too cold... I dint like the service.. I am a regular customer and from these 2-3 days i m getting all this bad service.. I am very disappointed...
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S
sandy@28
from Mumbai, Maharashtra
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plastic found in mcegg burger

Address:400072

Dear McDonald's India,

We had online ordered McEgg Burger on 2nd Feb 2018 from Sakinaka, Mumbai store (Order number SAS-DL[protected].
While we were having McEgg burger we found something different (that was not chewable) & after checking we found it was plastic/Rubber coated around the Egg.
After we contact with concern store & they collected the sample for observation & they confirmed it was not...
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Avinash bedwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted

Address:Mumbai City, Maharashtra, 401107
Website:www.mcdelivery.co.in/order/popular/1665/5306?utm_source=googlemanual&utm_medium=ppc&utm_camp

I ordered my food from your website ( www.mcdelivery.co.in )
I had done my payment through Freecharge, i recived my cashback also of Rs.50.

TRANSACTION ID :
FQaFUO8sqqRt2A_3238070_1

TRANSACTED ON :
6th Feb 2018, Tue, 2:24 PM

My money has been deduced but i haven't received a confirmation from my merchant
I'am attaching screenshot
resolve this assoon as possible...
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Poojapavan
from Visnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehavior of manager

Address:Surat, Gujarat, 394510

We got wrong extra 4 non veg burgers which we haven't ordered and did not got 2 Peri Peri which we ordered. When we called up at the near by store of McDonald's the guy whose name was akhilesh as per true caller at adajan store of surat city was very rude, impolite and misbehaved with us. We wanted an extra burger for which we were ready to pay but he was not concerned for providing a customer service and talked very very rudely with us...we...
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Nicol Fernandes
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong burger

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, i ordered a mc chicken spicy burger today at noida through drive-thru. When i got home and opened my burger, it wasn't a mc chicken spicy burger but a mc chicken burger. And i have been charged for a mc chicken spicy burger. This is very irresponsible of the staff and highly disappointing. I would like a refund for the excess money charged. I shall email the picture of the bill right away on the required email....
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ankitlunia
from Gurgaon, Haryana
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unethical/wrong service

Address:New Delhi, Delhi, 110024

I went into the restaurant with my friend today in the evening. I ordered one aloo tikki burger and one aloo wrap along with other things. I instructed not to put onion in both the items. When I received the order, It had both the items with the chits labelled 'without onion'. I ate the aloo wrap and then I picked up the burger. When I looked into it, there was onion in it. I took it to the counter and expressed my resent. The floor manager...
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Sisy Varghese
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

entire meal not delivered (order no: 57621)

Address:Mumbai City, Maharashtra, 400080

#order no: 57621, dated 29.01.2018 (Mulund west, mumbai, maharashtra)
An order for two chicken mcspicy meals (Medium) and one chicken maharaja (Medium) meal was placed with the nearest mcdonalds outlet. The delivery was on time, however the lower buns of both the mcspicy burgers were missing! This negligence in the delivery of "food" from such a big brand comes as shocking and unexpected! Does the quality reduce with quantity? Has...
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Rasin Nisar
from Mannarakkat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not provided even after 10 days

An order was placed on january 17th in mcdonalds. The order was not placed due to some technical defaults from the company's side but the money was deducted. (Online card payment) and when enquired about it, they had informed that the money would be refunded in 5-7 days. When asked on the 6 th day they said it would take 2 more days and provided me with a reference number. I still haven't received the amount from mcdonalds india. And the...
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Ruby Sona
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about pf

My employee id :[protected]
My name is ruby
I have worked in a mcdonald's
I left before 8month
Earlier i have gone to the head office they said please submit your documents to restaurant manager
But i want apply online
Till i have not received my pf
Please help me to overcome with this problem
And also i want to claim my of provident fund online...
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Sabina Malik
from Deulgaon Raja, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount twice in spite of failed transaction.

I visited hardcastle mcdonalds kalamboli. When i swiped my axis card the transaction failed. The guy asked me for cash as he said the machine was having a problem. But i used my credit card and completed the tranaction.
Now i find that for the failed transaction amount has been deducted twice. That means i have paid thrice the bill. My bill no is t[protected] dt[protected] time about 22:04:35...
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lalitcring
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

void sale amount not refund till now

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had visited the mcdonald's sector 61 noida on october 10.09.2017 and ordered a meal and payment has been made via debit card for rs 207.68 and after some time they have told the ordered meal is not available and they have made me to go for a another order with first being cancelled. They have informed me the payment will be refunded and given me a void sale bill, but till now no payment has been made its been 3.5 month now....
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Divyabhai thakkar
from Jalalpur, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

misbehaviour of delivery boy

Address:Vadodara, Gujarat, 390025

6/1/18 ko maine ek order kiya aap ke app se to area delivery ke under tha
Branch hai bapod vadodara application me dikhay diya ke area delivery ke under hai
Delivery boy ka naam kamlesh mehata usne muje kaha a to out of delivery hai
Maine kaha ke bhai app me dekha raha hai ke area me deliver hogi toh muje bolta hai
Ke aaj ke baad kabhi order mat dena hame to koi petrol ke paise bhi nahi deta
Aap ka deliver...
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