[Resolved] Mcdonald's India — quality problem

Raghupat jha

Address:

A 504 Prafulla Paradise, Near Kalyan Hospital Barve Road

Yesterday we got parcel of 4 mac spicy and 3 kebab naan from your khadakpada outlet at kalyan 421301.in that we found the quality and taste not good i. E. Chicken stiff were harder and tasteless. Also it was appearing to be double fried or not fresh like what we use to get earlier.

For details pl refer our invoice copy attached.

This is our first experience in 15 years.

With the given details, we would be waiting for your suitable redressal to our matter.

Thanks and rgds
Raghupat jha
[protected]
[protected]@gmail.com
Kalyan - 421301

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Aug 13, 2021

Complaint marked as Resolved

McDonald's India customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2020

McDonald's India Customer Care's response Dear Raghupat,

Thanks for letting us know. Your delight is very important to us. This is to inform you that your concern has been noted and our team is working on it. We'll be in touch with you shortly.

Regards,
Team McDonald's