Mcdonald's India — refund for cancelled order not yet received

Address:410206

On 24th may 2019 we have ordered food from mcdonalds website. after confirmation of order call received for McDonald staff saying my address is not in the delivery range, so i have to cancel the order. as i was not able to cancel the order, mcdonalds cancelled order from there end. Order no. Pan-dl[protected] amounting to rs.281 and store name panvel balaji angan has been cancelled. Money deducted from my card, but refund is not yet given to me. Please look into the matter and let me know
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McDonald's India customer support has been notified about the posted complaint.
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Dear Sayali,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
Have ordered 4 burgers (Pack of 2-Mc Chicken Burger) and a large fries with peri peri through zomato.

received only 2 burgers and a small fries.

following up for an hour with the concerned local store, but no satisfactory reply.
McDonald's India Customer Care's response, Jun 17, 2019
Verified Support
Dear Amogh,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.

Regards,
Team McDonald's

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