[Resolved]  Mcdonald's India — Refund issue

Address:Sirhind, Punjab

I paid ₹529 at mcdonald’s through paytm scanner in drive thru but the person working there said we didn’t recieved the payment and i said but my money is deducted but there was no response from them. So she called her senior and they came and told me to wait for 72 hours your money will be refunded to the same account then i also paid cash to them. Now it’s been 5-7 days i haven’t recieved any money. So please look into the matter. I’m providing the upi reference id and every payment information available to you. Refund my money as soon as possible as this is totally fraud.

Payment paid - ₹529.20
Payment mode - Paytm upi
Payment to - mcdonalds.[protected]@hdfcbank
Payment made on - 25 september 2021
UPI Reference id[protected]

Please refund my money as i have paid it from here and they also took cash from me. Solve this matter and refund my money back.
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Nov 4, 2021
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Verified Support
Oct 04, 2021
McDonald's India Customer Care's response
Dear Sharry,

Thanks for writing to us. Your delight is very important to us. Kindly share your Email Id, contact number and store's location at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's
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