Mcdonald's India — refund not received | |
On 8 aug 2019 at kashmiri gate mcdonald i ordered meal and pay through card but employee who present at cashcounter (Divya) said card is declined and you have to pay through cash after sometime l checked my phone but my the amount of 329 is cut by my bank account. Divya (Employee) said your cash will be back within one week. I call to given no. But my cash is not refunded yet. 329 is not a small amount for a student it's happened with me on my birthday. That was so disappointing day for me. Plz refund my money Was this information helpful? | |
McDonald's India customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
The staff named Siraj at the cash counter was extremely rude arrogant and sarcastic to us and despite of his manager asking him to apologise he answered us and the manager too.
McDonald's India Customer Care's response, Aug 22, 2019
Verified Support
Dear Rucha,
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's
We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's
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We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id, contact number and store's location along with your detailed concern at [email protected], and our team will take this ahead.
Regards,
Team McDonald's