[Resolved]  Mcdonald's India — refund still not processed for 2 months

Address:600004

Mcdonalds - pondy bazaar, t. Nagar, chennai
Order date: 07/09/2019 (Number 271)
Amount : 1091.04
Debit card used - network issue - payment error.
So paid cash for the order but found that the amount has been deducted from my bank account.
When notified mcdonalds - they said refund in 7-10 working days. So waited - after that they told to lodge complaint with bank - complaint booked with indian bank on 15/09/2019
Bank notified after 30 days on 15/10/2019 - money with mcdonalds - your refund has to be processed by mcdonalds.
Despite follow up - no refund yet.in mean time - 2 store managers have changed.
I was in contact with these people
Arjun - store manager 1 - [protected]
Imtiaz - store manger 2 - [protected]
Samsudeen - dm - [protected]
Waiting...
Call [protected] for more clarifications
+2 photos
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Aug 6, 2021
Complaint marked as Resolved 
McDonald's India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer (mgn1),

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your Email Id and contact number along with your detailed concern at [protected]@mcdonaldsindia.com, and our team will take this ahead.

Regards,
Team McDonald's

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