Mcdonald's India — Restaurant delivered me fully damaged and stale food.

Respected sir/mam
This is Allyna here, my contact no is [protected].I ordered McDonald's on 22 aug. Firstly u guys just delivered me fully damaged condition food.everything was wet from inside out. Second this is U guys just delivered me fully cold and stale burgers it was having strong pungent smell and fries were all soggy. I tried calling restaurant but the no coming out of reachable.than I reported to zomato than Zomato person told that we don't have control on the restaurant for preparing food.u kindly contact McDonald's.than I tweet my concern on twitter McDonald's .next day one guy called me up his name is praveen. He asked my my name and address. I told him that I am residing in hotel at present. I come here for office work. Than I just elaborate my concern to him than he told I didn't drop a feedback regarding the food quality ..so lemme tell u I have already rated u guys with one Star I have attached a clicks of it pls look those clicks...than he told I have checked with the restaurant they have properly delivered food and he said he will words with Zomato regarding for the same and he just disconnect my call.than next day I did him what'sapp to know the update of my concern .so he saw my message but he didn't reply me neither he call me up . I have also attached the clicks of food that u guys have delivered me . just go through that clicks this is how u guys delivered me food . everything was thrown out. I have also attached a clicks of Zomato revert mail.even they told that restaurant packaging were poor.pls go through those attached clicks. I kindly request you pls just returned my paid amount or pls re issue my whole order straight away pls.bcoz I already paid u my hard earned money.i never expected such service from u guys. Burger king' provide far better service than u guys . truly disappointed with Ur customer service.never experience such worst service in my life.i kindly request you pls look into my concern and resolve my concern soonest possible. I have mailed to McDonald's India but they are not reverting me back for last 4 days .they are just avoiding my mails and messages . McDonald's India fssai license no [protected].i kindly request you pls help me with this.
Thank you