[Resolved]  Mebelkart — Not received the product and refund money.

Address:Chennai, Tamil Nadu, 600037
Website:www.mebelkart.com

Dear Sir,
I have ordered for a wooden TV cabinet from MEBELKART website and paid the full amount of Rs.12600.00 using CitiBank credit card.I still not get the product and for my repeated calls to the customer care failed to get my refund too.I under stand through FaceBook lots of people have lost their money by ordering products which are posted in MEBELKART website.I would like to stop immediately the fraudulence activity of this company and bring awareness to public.Kindly guide me what should I do to block this company as soon as possible.
Thanking you
GeethaViay
Was this information helpful?
No (0)
Yes (0)
Jul 25, 2016
Complaint marked as Resolved 
MebelKart customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2016
MebelKart Customer Care's response
Dear Customer, Greetings for the day! With reference to order ID [protected]/32524, as per the feedback from accounts team refund is issued for the order and the reference ID is[protected]. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better. Thanks & Regards, Team MebelKart Visit: http://www.mebelkart.com support.mebelkart.com|[protected]
Complaint comments 

Comments

My order number is [protected].My complaint ticket number is 50118 created on 30/03/2016 at 12.30 pm.
GeethaVijay.
This company is a fraud company and we have to save public as early as possible from this cheating company.
Hi geetha,

I am facing same problem and i found their is lots people facing same problem with this company. I am going to take a step of sending legal notice i need to approval of more and more people for wake up consumer court, wake up government for shut down this company. here is my mail ID - [protected]@gmail.com
I am going to create a group please share your ID
MebelKart Customer Care's response, Jun 23, 2016
Verified Support
Dear Avinash,

Greetings for the day!

With reference to order ID 1001969980/44853, as per the feedback from accounts team refund is issued for the order and the reference ID is 105041910688. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better.

Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com| 080-67978888
Have placed multiple orders with Mebelcart but looking at their luring discounts but let me tell you it s the strategy to cheat customers. My product order no [protected] was ordered on 24th may and after two three days the product status automatically got changed and it was saying, it got delivered. I call them asking that i have not received the product how can it be delivered, neither did i receive any calls from Delivery delivery guy. At first there response was we will not give you any product or money because as per us it is delivered. After fighting they said we will look in to it. I lodged tickets, called customer care nth times, sent mails and with every mails they are saying mam we are looking in to it. It's been 15 days. No action. I asked them give me the contact details of the guy who was out for delivery and they are not providing it. And they are still so shameless that i am getting mail response to my complains after 15 days which says we are looking in to it. My another product order [protected] was supposed to get delivered before 13th May and it's still not shipped and they are also not ready to cancel as they will charge 5% of amount for cancellation. Bloody money suckers and cheaters. They already have one case going on for 150 cr for selling fake furniture from one of vendors.

I have decided to file a complaint in consumers court, my product value must be very less but the pain i have gone through in my busy life because of these thugs i worth taking the efforts. Complaint in process, notice will be received by them in 2-3 days.
MebelKart Customer Care's response, Jun 23, 2016
Verified Support
Dear Shruti,

Greetings for the day!

With reference to order ID 1002665710/69990, as per the feedback from accounts team refund is issued for the order and the reference ID is 2160861578. Kindly accept our sincere apologize for the inconveniences and delayed caused. We hope to serve you better.

Thanks & Regards,
Team MebelKart
Visit: http://www.mebelkart.com
support.mebelkart.com| 080-67978888

Never delivered my product for which i paid online

I brought a eCraftIndia Radha Krishna Matt Texture Framed Original Oil Painting Canvas Reprint K1096 on MEBELKART on 20th May, 2016 04:38:22 AM and i paid for it online but the this untrusted website still didnt deliver my product. this is my oder id [protected]. and also i sent them a request to deliver the product and there was no response.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MebelKart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    242
    Pending
    14
    Resolved
    80
    MebelKart Phone
    +91 72 0427 3294 [Customer Care]
    +91 97 4267 1617 [Corporate Sales]
    MebelKart Address
    7th Floor, Tower D, Diamond District, HAL Airport Road, Bangalore North, Karnataka, India - 560008
    View all MebelKart contact information