Here’s a professional and clear draft you can use to file a consumer court complaint or send an email to Meesho’s support team:
---
Subject: Complaint Regarding Disrespectful Behavior by Chat Support and Misleading Delivery Status
Dear Meesho Customer Support / Consumer Forum,
I am writing to formally raise a complaint regarding my recent experience with Meesho's customer service and delivery process.
One of my orders was marked as “unsuccessful delivery attempt” and subsequently returned by the delivery agent. However, I did not receive any call, message, or notification about this attempt. This lack of communication caused unnecessary inconvenience.
I reached out to your chat support team for assistance. Unfortunately, during the conversation, I was treated in a highly disrespectful manner. The agent repeatedly told me to “educate users, ” which I found offensive and inappropriate. It implied that I was uneducated, which is not only incorrect but also extremely disrespectful.
I have attached a screenshot of the chat for your reference and request that you review the interaction. I urge Meesho to take this matter seriously and ensure that such behavior is not repeated with any customer.
I request:
1. Proper action against the support agent involved.
2. A clear explanation as to why no delivery communication was provided.
and now it's about their behaviour and how they talk to any one like that Was this information helpful? | 
Post your Comment