[Resolved]  Meesho — Complaint regarding poor fabric quality and color fading

After submitting my complaint regarding the wine colour net lehenga choli (purchased for ₹1, 545) due to poor fabric quality and color fading after the first wash, Meesho took the following steps to address the issue: Acknowledgment of Complaint: Within 24 hours of submitting my complaint via the Meesho app’s "Help & Support" section, I received an automated acknowledgment confirming that my issue was being reviewed. Customer Support Response: A customer service representative from Meesho reached out to me via email from [email protected]. They asked for: Photos of the damaged product Order ID A brief description of the issue Investigation and Resolution: After submitting the requested details, Meesho reviewed my complaint and approved a return pickup within 2 business days. The refund was processed within 5–7 working days after the product was collected by the courier partner. Support Contact Details: Email: [email protected] Customer Service Number (if applicable): You can also use the in-app "Call Support" feature for direct assistance. Tips for Other Users: Always keep your order ID and photos ready when submitting a complaint. Use the "Help & Support" section in the Meesho app for faster processing. Ensure the issue is reported within the return/refund eligibility period. Be clear and polite in your communication for a smoother experience. This process was handled professionally and fairly quickly, and I received a full refund without further issues. I hope this helps other customers resolve similar problems efficiently.