Meesho — complaint: order not received & unresponsive customer care

I'm writing to report a complaint regarding my order (Order ID:[protected] placed on May 15, 2025. Despite the expected delivery date of May 25, 2025, I haven't received my order, and I'm extremely disappointed with the lack o[censored]pdates and support.

Details:
- Order ID:[protected]
- Order Date: May 15, 2025
- Expected Delivery Date: May 25, 2025
- Item: Kurta Set
- Payment Mode: Prepaid

Furthermore, I've tried contacting your customer care team multiple times, but they're not responding to my concerns. When I call, they cut off the call as soon as I mention my issue. This lack of support is unacceptable, and I'm hoping you'll take immediate action to resolve this matter.

I request that you:
1. Provide an update on the status of my order.
2. Investigate the issue and take necessary steps to deliver my order or provide a refund.
3. Address the issue with your customer care team and ensure they're responsive to customer concerns.

I look forward to a prompt resolution and hope you'll take my complaint seriously.