Meesho — Damaged and Incorrect product delivered

I have received damaged and incorrect product from meesho. I was requested for a return, pick up person saying not passing quality check. Then I called the meesho customer care and they said they will collect the product even if the color is different. But it's already 5 time pick up will came and saying the same thing. Also he said, so many facing the same issues, even if you complaint they will not bother. This is a very bad service by Meesho. I asked them to raise a complaint they said there is no option raise complaint. What answer is that. Not only this product, I have received another product which is totally different from what I ordered but the status of that product is not marked as delivered and if I want to return it is not showing any option because status is not changed. Seriously fed off with Meesho. They are doing fraud with the people. Please pickup your damaged and waste product and return my money