Meesho — Deficiency in Service Meesho Refusing Return Pickup and Refund

Address: Meesho

Website: Meesho app

I placed two orders on Meesho and requested returns within the eligible return period. However, Meesho informed me that my pickup address is "unserviceable" and refused to arrange a return pickup. Instead, I was asked to self-ship the products at my own expense and was told only ₹100 would be reimbursed, which is far below the actual courier cost from my location.

I contacted Meesho customer support multiple times, but no satisfactory solution was provided. I also found it unacceptable that one support chat was deleted after my complaint was raised. Despite following the return process correctly, I have been denied a proper return and refund due to Meesho's failure to provide pickup service.

I request Meesho to arrange a proper return without forcing me to bear unreasonable shipping costs, or alternatively issue a full refund immediately. This is a clear deficiency in service and an unfair burden on the customer.