I am writing to formally lodge a complaint regarding an unresolved return request for Order #[protected]Foldable coffee table). Despite initiating the return on June 7, 2026, the product has not been picked up after 1.5 months of continuous rescheduling by your logistics partners.
Furthermore, my Meesho account has been blocked under the notice "User Verification Failed." I believe this is an automated error directly resulting from the unresolved pickup issues. As a legitimate user, I request that you investigate this connection immediately.
Issue Summary:
Order ID:[protected]
Delivery/Return Request Date: June 7, 2026
Delivery Person: +91 [protected]
Customer Contact: +91 [protected]
I have contacted Meesho customer care multiple times. Each time, I was told that the pickup would happen within 1–2 days, but all I faced it rescheduled pick-up.
Apart from this I also called delivery person- all he asked me to send images of item and said how can I pickup such bulky product? So is this customers fault? Meesho and logistic partner should collaborate properly right? Delivery agent said it's not his issue and he won't pick it .This situation has caused me significant inconvenience and stress.
Requested Action:
Immediate coordination to finalize the product pickup and process the refund.
It has now been over 1.5 months, and I am extremely disappointed by the delay and poor response. The lack of proper communication and action has caused me unnecessary stress and inconvenience.
A written explanation regarding the delay and compensation for the service deficiency.
Please be advised that if this matter is not resolved within 03 business days, I will be compelled to escalate this to the Consumer Forum for deficiency in service under the Consumer Protection Act, 2019.
I have attached all relevant proofs for your review. I look forward to your urgent response.
Regards,
Neha Barhate
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