Meesho — I have been reselling with a company called meesho since few days ,one of my customers placed an order for an kurti but saree arri

Address: 36, 100 Feet Rd, opp. to Marks & Spencer, Vivek Nagar, Chandra Reddy Layout, S T Bed Layout, Koramangala, Bengaluru, Karnataka 560047
Website: meesho.com

I have been reselling with a company called meesho since few days, one of my customers placed an order for an kurti but saree arrived in the parcel with the invoice in which it was mentioned as kurti and price of the kurti but inside comes a saree.On speaking to the customer care of meesho they are saying that ur kurti order is rtoed but the tracking says the product is undelivered, but the customer got the parcel from meesho with the invoice in which it's written as kurti.Now I guess the supplier of meesho has leaked the resellers information to some other person so that this saree was delivered.Or these people are not checking the quality .Now my customer has done the online payment which is already paid to meesho now they are not picking up the product and they re not refunding the money also it's already been a month so I want the action to be taken on this company.my customer has paid 960 rs I'll attach the screenshot of the same.customer care number of meesho [protected]. https://ecomexpress.in/tracking/?awb_field=[protected]&s=
Above is the tracking link of the dress I'll also attached the image of the dress which customer ordered and also the image of what she got.please take action I want my money back .My customer ordered pink dress she got red saree . Attaching the email conversation with the agent as well.Organization Meesho
Phone Number [protected]
Email Id [protected]@meesho.com
[protected]@meesho.com (careers)

Grievance Officer Name: Ravleen Kaur
Email: [protected]@meesho.com

Head Office 36, 100 Feet Rd, Opp. to Shilton Royale Hotel,
Srinivagilu, Chandra Reddy Layout,

S T Bed Layout, Koramangala

Bengaluru India 560047

Website meesho.com.
I'm filing a complaint on behalf of my husband.please take a strict action here.
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