Meesho — Meesho didn't pick up my return parcel over a month no one listening my problem

Address: Pune

Dear Mesho Customer Support Team,

I hope this message finds you well. I am writing to formally lodge a complaint regarding the failure of your company and your courier partner to pick up a return order for over a month, which has caused significant inconvenience and delayed my refund.

Here are the details of my return request and the issue:

- **Order Number:*#[protected]

- **Return Request Date:** 31/12/2021

- **Courier Partner: *Shadowfox Delivery*
-
- Pick up man contact no. *[protected]*

Despite initiating the return process over a month ago, your courier partner has repeatedly failed to pick up the return order. I have contacted your customer support team multiple times, but the issue remains unresolved, and I am still struggling to receive my refund.

This prolonged delay and lack of action are unacceptable. As a customer, I expect timely and efficient service, especially when it comes to returns and refunds. I kindly request the following:
1. Immediate coordination with the courier partner to schedule and complete the pickup of the return order.
2. A prompt refund upon receipt of the returned product.
3. Compensation for the inconvenience caused by this delay and the time spent trying to resolve the issue.

I trust that you will treat this matter with urgency and provide a resolution at the earliest. Please acknowledge receipt of this complaint and provide a timeline for resolving the issue. If I do not receive a satisfactory response within I will be forced to escalate this matter to relevant consumer protection authorities and explore other legal remedies.

I look forward to your prompt response and resolution.

Sincerely,
Name -Shiva
Cont no. [protected]
Location - Pune