Meesho — Missing product and not getting refund

I ordered 2 cotton sarees from meesho on my adress but when received parcel there was one saree missing in it, I called meesho help center and told them my issue, the guy who was talking told me to file a return request in that order section then I asked him if I request a return for 2 sarees and when courier guy will come and ask me for another saree then what will I tell him? He said they will check the weight of the delivered package and now if the weight will be the same then they don't have any issue, but when next day courier guy come he refused to take the one saree instead of 2 and tell me will check in office and come back after 2 days for pickup. I waited for him for 2 days but he didn't came, so I called again meesho customer care but again that lady told me to wait for 2-3 working days and I asked her for register my complaint but she said no need of it, your pickup will done I'm 2-3 days and you got refund after pickup.but still no pickup done and in app that is showing your pickup was cancelled by our delivery partner...now I called them and ask about it...now they are saying 7 days are over after delivery and we can't do anything..
Pls help me to get refund of my missing product of rs.463/-
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Meesho
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    2133
    Pending
    0
    Resolved
    155
    Meesho Address
    Bengaluru, Karnataka, India
    View all Meesho contact information