I am complaining about Meesho Order #[protected]Sub Order ID:[protected]_1), worth ₹160.
The order was placed on 05 Aug 2026 and shipped on 06 Aug 2026. On 12 Aug, the tracking showed that the parcel had reached VLY_Vallioor_SCC and was marked “Out for Delivery”.
The delivery was not completed. The tracking initially stated that I was “unreachable” and that another attempt would be made within 24–48 hours. Later, Meesho told me that the delivery partner had reported my address as incorrect.
This is disputed. I have successfully received multiple previous Meesho orders at the same address, and other courier partners have also delivered to the same address.
There was no meaningful attempt to contact me or verify/correct the address before the order was returned to the supplier. The tracking history also contains contradictory information, including a “Delivered” entry dated 14 Aug and a later update stating that the order was returned to the supplier on 18 Aug.
I have screenshots of the order details, tracking history and Meesho notifications as evidence.
I request an explanation of:
1. The actual reason for delivery failure.
2. Whether the delivery agent actually reached my address.
3. Whether the agent attempted to contact me.
4. Why Meesho stated “customer unreachable” in tracking but later stated that the address was incorrect.
5. Why the tracking contains a “Delivered” entry despite the order subsequently being returned.
The ₹160 refund does not resolve my complaint. I want the delivery failure and contradictory information to be properly investigated and explained.
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