Meesho — Payment made successfully to meesho from payment merchant and meesho did not even generate order id to track my payment

Address:

ward no 12 andhra tharhi ,madhubani

I tried to buy something from meesho app and i proceeded for payment through mobikwik wallet to pay meesho money is debited from mobikwik wallet to meesho successful and transaction is is generated from mobikwik but
Meesho app did not generate order number and refusing that payment is not received, i tried to reach to them by varous means but misleaded by saying we need order number first to proceed and ignored my case, told me to reach payment merchant mobikwik and i reached mobikwik and they generated ticket id but from past 10 days no response from meesho and mobikwik, please help me i have the proof screenshots attached below