Meesho — Product not delivered but showing wrong delivery - order id[protected]

This is in regards ti my above order i made a prepaid order, the product was not delivered but when i opned the app to chcek it showed delivered, i spoke to customer service they asked to raise a complinay and said it will be resolved by 28th when again i called they are not giving any proper resolution, its a clear cut fraud

The order showed delivered on 21st march no one came to my home nor security no otp was asked, its a wromg infomration from the company side