1. That on dated 08.07.2024, I have ordered a product, i.e., "Sh Pink Flower Maternity Gown/Kurta/Kurti/Dress amounting to Rs. 333/- (Rupees Three Hundred and Thirty-Three) from your company, namely, Meesho having order no.[protected] vide invoice no. lxe5t251846 and the same was delivered to me on 11.07.2024. But I have received a faulty product, the quality of the product was not good as it was a used product, consequent to which I have initiated a request to return the product and asked for the refund.
2. That, on dated 13.07.2024, when your delivery agent came for picking up the order, he cancelled the aforesaid request by mentioning the reason on the portal of your website that "return for this order failed quality check and has been cancelled", thereafter, I have received the message containing the aforesaid reason for not returning the product.
3. That I again raised thrice the same issue and requested to return the aforesaid product and also asked for a refund of my money amounting to Rs. 333/- but to the till date neither your company ready to return the product nor ready to refund my money, best reason known to you.
4. That I have made several complaints on your registered emails but no revert is given by your company. I will be constrained to take necessary legal action before court of law, if your company will not refund my money within 3 days.
Priyanka
[protected]
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