Meesho — Return pick up related concern

Address: 8th Floor, No. 78/9, Outer Ring Road, Bellandur Village Varthur Hobli Bengaluru East Ground Floor, Bengaluru, Karnataka 560103

I purchase order from meesho on 18th November and order received on my address 27 November when I received and checked the product I found product were totally different in product advertisement showing jacket with cap along with chain zipper pocket but which jacket I recieved in that without cap and only available open pocket. I initiated return request same day but from last November till now my pickup is still pending when I communicate with the customer care they just told me wait 24 to 48 hours simply, I'm very disturbed about my money 975 rupees . So today I want to inform you I got cheated by meesho app . I request you to please check and help me to return my money.