[Resolved] Mega Cabs — Billing

basuamitava

from Guwahati, Assam

Address:	Kolkata, West Bengal, 735101
Website:	www.megacabs.com

I had a booking on 26.06.2017 from kolkata airport to sealdah by a cab no-wb05-1710 and chauffeur was gourang haldar. After completion he asked me fare for rs.450/- but no printed receipt given. As per his claim i have given rs.450/-. Later on when i received a message from mega cab that actual billing was rs.439.47. Figure is not my concern but reliability and honesty is more important for me and for you also. Warn this type of driver for reputation in market. More over tell him not to talk unnecessary words with customer and teach him to behave well with customer which i experienced in other city like hyderabad.

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Jul 31, 2017

Complaint marked as Resolved

Mega Cabs customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

Mega Cabs Customer Care's response Dear User,

Please accept our apologies for the poor service you received from us . I agree with you that it’s totally not acceptable; however, let us assure to you that this is a singular incident. This is definitely not the way we normally conduct business.
In response to this unfortunate incident, we would request you to kindly provide your booking and contact details so that we can investigate your case, and assist you in better way.

Thank you for your understanding.