Mega Cabs — Cancellation of booking at the last moment

Address:

110075

On 17th March 2017 I had booked a cab in Megacab, Bengalore for droping to Kempegowda International Airport picking up from Electronic city Phase -1 on 18th March, 2017.

Accordingly, booking was confirmed, the Whatsapp message sending confirmation is sent herewith. I had to reach the Airport 8.30 PM . To my utter surprise at 3.13 PM I was informed from MegaCab over phone that the booking is cancelled for the reasons best known to you .
Now my question is :
How can a booking that too catch flight can be cancelled at last moment putting me in big trouble . Because from electronic City it is impossible to get a taxi to Air port at the last moment .

if you can not provide cab it is not at all justified to confirm booking .
For this service of yours I have to incur monetary loss as well as time .
I have heard from my friends that this type of service from MegaCab is not rare rather regular.

- H.K.Das
[protected].