Mega Cabs — driver no cooperation/no knowledge on road/extra money taken

Address:

Bangalore, Karnataka, 561203

Dear team megha cab,

I am ganesh, booking done in the name of mr. Arun,

I booked out station on saturday dt:23/4/2019 to have tour on 24th from noida to mathura & to agra,
When i discussed with your customer care executive they said tarrif of rs.3560/- for trip including gst +other driver charges.
Please find attached

We difficulties we found during trip,
1. Driver is not cooperative, no knowledge on road, right from start in petrol bunk he stopped around one & half hours in petrol bunk only.
2. No proper communication,
3. Driver charged extra 250rs even we reached back before 9pm, & also taken extra tax rs.650.

First we had very bad experience with megha cab,

Kindly return the extra amount taken by the driver,

I given complaint to your customer care, they said we have to send a mail in this case.
Please take cation.

Regards,
Ganesh,
[protected]