[Resolved] Mega Cabs — purposely faded incorrect distances in app

anukolkata

Address:

New Delhi, Delhi

How we get cheated by mega cabs

Just wanted to share how we get cheated by mega cabs when we travel short distance, i stay close to international airport, terminal 3 (T3) of delhi in a place called vasant kunj. I travel very frequently and my bill earlier from t3 to my house was anywhere between inr 365-380 inclusive of all taxes but very recently what these guys of mega taxi have done they have purposely feeded in their app a longer route and shooted up the fare to inr 555 -581. The distance between t3 to the place where i stay is 10.9 km and mega taxis app shows 17.60 km
(Attached are the clicks)
These is how we get cheated when their is no regulations and checks in our country

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Nov 29, 2018

Complaint marked as Resolved

Mega Cabs customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2018

Mega Cabs Customer Care's response Dear Customer,

Please share booking details so we can ask the team to pull the data &
investigate the route as per our tariff it would be 321 INR to 582 INR ( DAY & Night Fare ) Also please share contact detail / email address so that Related team would connect with you on this and if in case chauffer taken wrong route we will process refund the extra amount.

Thanks Team Mega Cabs