[Resolved] Micromax — Feedback about your Service

 
18 Reviews
Bangalore, Bangalore District, Karnataka, India
 jaikirankumar
Respective Sir I am A.Jai kiran kumar I am facing an Very bad Response & Service From Your Micromax Care (MobileSeva) Which is Located at Marathahalli Bangalore . I Have claimed an Warranty for my Mobile (Model A121) On 13/2/2015. That concern person had said that They Required Max 15days to Solve my Mobile Problem. The issue were My mobile touch pad was automatically Operating & My Hand free was not working properly, and my USB cable was not working.On 28/2/2015 I have Called to that number what ever they have mentioned in the JOBSHEET Tel(080 [protected] Mobile ([protected]) only some times rarely that Tel number gets connected and that mobile number never works at all. On that day i spoke to some lady she said that systems are not working so she will give a call back!!! She had never keep up her words she dint gave a call to me.. So Finally i went on 29/2/2015 i went to that MICROMAX CARE and i checked up for my mobile status but MR JOSEPH said that the order has been placed some how i will manage to get your mobile ready by Saturday (2Days). and on Saturday i went and asked again they said that my mobile has been went to HEAD OFFICE? Later on a day after i went and asked about my mobile? They showed me my mobile it was with them only inside the cabin?? So Finally i want to conclude that weather will i be able to get my mobile repaired or not? Those people lies a lot!! further i cant be able to believe their words!!! My First Job sheet number is this[protected] and now again those people have took a complaint on 4/3/2015 stating that i have never gave a complaint on 13/2/2015 for my mobile!!! So i really dont know what your staffs doing or they trying to fool around me...I am very Disappointed and I am facing a very atrocious and terrible Service for you all people...I HOPE SO AT LEAST I WILL GET ANY KIND OF RESPONSE FROM YOU ALL PEOPLE!!!
Complaint marked as Resolved 
More than 1 and month got over still I dint get my mobile the head office person asks me about the issue but they are not responding again next day they repeat the same question! ! If I visit the service center they are telling that due to some technical problem we have closed the shop so kindly please help me I don't know what to do now ?

Complaint Status


[Mar 06, 2015] Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments  17 Comments     Updated: Share0Tweet0

Comments

i don't like your service at all. i has given my phone last month to service center because my front camera was not working and after getting my phone back their was a new problem in my phones now my phone is not working properly and the volume buttons is not working and because of this i had send my phone again...
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very very bad experience of service from your authorised service centre, Bhusaval ( Maharashtra ), I purchased A290, it has mic strip problem, submitted my phone on[protected] to service center & your authorised service centre named ' om service ' placed work order no. W[protected] on[protected], information provided by service centre, till date my phone is defeacted, mic strip not sent by company, this is very disgusting . I was launched same complaints regarding this matter few days back but no action was taken by the micromax concern authorities .
Hi, Sir, Myself Dr. MAHESHKUMAR N. CHAUDHARI from Bhusaval, having very very bad experience of service from your authorised service centre, Bhusaval ( Maharashtra ), I purchased A290, it has mic strip problem, submitted my phone on[protected] to service center & your authorised service centre named ' om service ' placed work order no. W[protected] on[protected], information provided by service centre, till date my phone is defeacted, mic strip not sent by company, this is very disgusting . I was launched same complaints regarding this matter few days back but no action was taken by the micromax concern authorities .

Dr. MAHESHKUMAR N. CHAUDHARI
[protected]
respected sir, i am debasis jena .i am facing very bad service from your service centre ( 1st Floor, Sankar Mulia Complex, AD Market, Ps-Dolamundai, Infront of Jagannath Temple, Cuttack, Cuttack, Odisha
[protected],[protected].i submitted my mobile one month back.after submitted my mobile to your srvice centre, next day they called me and said that my mobile problem had been solved, but after recived my mobile at the same date the problem was not solved.so i again submitted my mobile at the same date.but after one month that is[protected].i recieved my mobile from them after i called to service centrer to know my service status.but when i recieved my mobile i had face the same problem.the service centre not yet solved my problem or they failed to solved my problem.so regarding this i am mailing you sir.please kindly solve my problem.
Regards
Debasis Jena
mobile- [protected]
mail- [email protected]
I buy new mobile but 3 days later I feel it's battery is not working properly it take 6_7hours in complete charging but discharge fastly
I think it was my mistake I purchased micromax cellphone to my sister. Within 6 month display problem. Okay it will happen sometime. Okay no problem. But what the hell your providing services. When job sheet raised they told 20days now it is more than 20 days, when my sister called to Service center their saying it will take more days It has to come from some place they told I forgot. I am thinking now... If I purchase Micromax Mobile I have to purchase one more cellphone like spare. Because for your cellphone there is guarantee.
Sharath Shettigar's reply, Jul 13, 2017
There is no guarantee
The Micromax care doesn't submit the item of the Customer in time...
Good service but delayed
We are happy with the Micromax service care. And it's very good to use and handle the mobile... We are satisfied with service people. They gave in time when I gave my mobile to repair...
I bought a micromax canvass 6 E485 phone from flipcart services.But within few days it had to be replaced due to problems related to battery, restart. But the new replaced phone faced problem in 3 months. Barrackpore service center has solved problem but it seems that my mobile phone was not repaired properly.
My Yureka mobile set had recently a problem and hence self have visited Micromax service centre at Dadar, Mumbai. The set was repaired within 30 minutes and handed over to me. The mobile charging port was replaced, I believe. Though a sum of Rs.750/- was paid to them, the set is working satisfactorily and I am very happy.

AM Rock
Mumbai
very very worst service provider in udupi hi fi micromax service centre...then dont recieves the call atleast
I am happy with the Micromax service care. And it's very good to use and handle the mobile... I am satisfied with service people. They gave in time when I gave my mobile to repair...
I have used a micro max hand set (various model) last many years, and i have full of trust on its. A latest experience was interesting, I had bought one model of Micro max hand set, It became some critical problem and i had visited a customer care at MANINAGAR ( AHMEDABAD - GUJARAT), I have talk with them and they were hear me carefully and take good solution, it's fine experience with customer care staff and micro max company.
Got good device.
From: M.S.BEDI INDORE MBL. NO.[protected]
Few days back I went to your local micromax centre in YASHWANT PLAZA for repair or change of charging socket of my mbl. It was done nicely. I am happy with the service provided.The cash reciept is with me no. 2393 dtd.[protected].
There was continuously message on my mbl which I could not respond since I do not operate net on it. Now I got time so writing this message through my PC.
Respected sir .
i am happy with your services as of now i have dont have any problem
thanks
Harish .S .Nagaraj
Bangalore 85

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