Micromax Led Tv — not providing service under extended warranty led tv | |
Sir, pl. Read the communications made till now with micromax and even after approx. 2 months, the issue has not been resolved. Sir, i have purchased led tv in 2015 wih extended warranty i. E total 3 yr warrenty. I contacted to micromax cust care and he loged the complaint and given the contact number of local micromax service center. Despite several followup since last 10 days, he is giving ony false assurance that he will come. But 10 days has already gone, but he has not come till now. My father is 77 year old and he himself is not able to watch the tv and is frustated very much. I hope the justice with the help of you. Details of order are as below : 1) led tv paytm invoice no. 45072/[protected] ord dt 15-oct-2015 extended warranty for 3 yrs paytm ord reference : [protected] 2) micromax remote from amazon order#[protected] ord dt : 22 nov 17 from santosh kumar gupta / j. P. Gupta rewa m. P. Contact no:[protected] Sir, i have purchased led tv in 2015 wih extended warranty i. E total 3 yr warrenty. I contacted to micromax cust care and he loged the complaint and given the contact number of local micromax service center. Despite several followup since last 10 days, he is giving ony false assurance that he will come. But 10 days has already gone, but he has not come till now. My father is 77 year old and he himself is not able to watch the tv and is frustated very much. I hope the justice with the help of you. Details of order are as below : 1) led tv paytm invoice no. 45072/[protected] ord dt 15-oct-2015 extended warranty for 3 yrs paytm ord reference : [protected] 2) micromax remote from amazon order#[protected] ord dt : 22 nov 17 from santosh kumar gupta / j. P. Gupta rewa m. P. Contact no:[protected] Still issue not resolved and company are trying to make us fool. Micromax helpline number:[protected] Mail id : ce. [protected]@micromaxinfo.com Updated by santo. [protected]@gmail.com, mar 10, 2018 Sir/madam, I already purchased extended warranty for led within the week of led purchase and for that i have already attached document of extended warranty reference number. They are asking that it was the request for the same only and they have not executed this. But my argument is that i have requested for the same and got a extended warranty reference number for the same and i have never been about the not execution of the request. So my concern is that it is company fault and i must get support for the led services. Led tv is purchased from paytm and new remote is purchased from amazon. So i think micromax /paytm are making the fool to customers. I am attaching the document for 1) led tv invoice 2) remote control invoice (Which has been newly purchased 2-3 months ago) 3) extended warranty reference number (Purchased after few days of the led delivered date) I hope for the best solution from you Not providing led tv support even under extended warranty Still issue not resolved and company are trying to make us fool. Micromax helpline number:[protected] Mail id : ce. [protected]@micromaxinfo.com Sir/madam, I already purchased extended warranty for led within the week of led purchase and for that i have already attached document of extended warranty reference number. They are asking that it was the request for the same only and they have not executed this. But my argument is that i have requested for the same and got a extended warranty reference number for the same and i have never been about the not execution of the request. So my concern is that it is company fault and i must get support for the led services. Led tv is purchased from paytm and new remote is purchased from amazon. So i think micromax /paytm are making the fool to customers. I am attaching the document for 1) led tv invoice 2) remote control invoice (Which has been newly purchased 2-3 months ago) 3) extended warranty reference number (Purchased after few days of the led delivered date) I hope for the best solution from you Updated by santo. [protected]@gmail.com, mar 17, 2018 Still issue has not been resolved. Updated by santo. [protected]@gmail.com, mar 31, 2018 Sir still issue not resolved. Please help me. Thanks Santosh gupta Contact no. [protected] Was this information helpful? | |
Micromax Informatics customer support has been notified about the posted complaint. | |
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