Micromax Yu Yureka — Product not received which was sent for repair

rahulsavant92

from Silvassa, Dadra and Nagar Haveli

Address:	Gurgaon, Haryana, 122010
Website:	www.yuplaygod.com

JOB SHEET NO.:[protected]-20109468 dated 04/11/2015 I've sent my device on 04th of November by hand from service centre m/s shree ganesha telecom shop no.-04 ground floor juliet and sons avenue, naroli road, silvassa, gujrat, pin no.396230. My handset is AO5510 model no. had display blank during incoming and out going calls .Service centre told me that i will receive my cell in 15 days with repaired but still i didnt received my cell .its almost a months .Whenever i call for its helpline i will be said that it will take 15 days more to receive my cell. please look over this Regards Rahul savant.

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YU Televentures customer support has been notified about the posted complaint.

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Comments

Micromax Informatics Customer Care

from Delhi, Delhi

Hi Rahul,

Sorry to hear about your experience. Please share your concern at [protected]@yuplaygod.com.

Regards,
Team Micromax

Tinkugarg

from Delhi, Delhi

Same case happen to me also i have emailed to amazon.in at [protected]@amazon.in and [protected]@yuplaygod.com please email in this id then you will get a perfect reply.

rahulsavant92

from Silvassa, Dadra and Nagar Haveli

Hi Team Micromax,
After sharing my concern at [protected]@yuplaygod.com i didnt receive any reply for the same.

Maheshsk

from Bengaluru, Karnataka

Mahesh-
YU Televentures customer support is worst i can say, because on 15 NOV 2015 i sent my Yureka Plus for repair, now its 38th day i haven't got yet my device. And i spent 400rs mobile bill to talk and every time call i received same answer saying another 15 days. I am feeling very sad about this Indian company. YU Televenture is not taking India name to high. instead of taking down indian value. If a CEO doesn't know how to give a proper service to the costumer he is not deserve to open a company. All YU people's are making fools the costumers. Final suggestion is to YU is close the company and go and learn about service in Xiomi.

rahulsavant92

from Silvassa, Dadra and Nagar Haveli

DEAR SIR,
Will I get back my handset or what ? if you cant provide my handset repaired or replaced please refund my cash back of my hand set .