Mobikwik — failed irctc transaction account debited

Tried to book irctc railway ticket through mobiwik vide state bank of india net banking on 23/04/2018 the account was debited but the booking was not successful. The account was debited on 23/04/2018 but the amount for the failed transaction has not been reversed till date request reconcile and reverse further details are appended below

Date of txn - 23/04/2018. Amount - 240.90. Txn ref no - igadjtgyf.
Bank - state bank net baking
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Mobikwik customer support has been notified about the posted complaint.
Apr 26, 2018
Devanand kirtak's response
मुझे mobikwik acount बंद करणं है कृपा करके बंद करे यह विनंती करता हु
Apr 30, 2018
Updated by shiju joseph 1
Tried to book a railway ticket on 29/05/2018 using the mobiwik through sbi net banking the account was debited for an amount of rs 845.90 but the transaction was not successful request reconcile and credit the amount to the account the transaction details are attached below date of txn - 29/04/2018.
Amount - 845.90.
Tx n reference no - igadktktj5
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मूझे मोबिकविक अकाँट बंद करणं है तो कृपा करके बंद करणेकी विनंती करता हू

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