Mobikwik — money deducted from back but never got recharge

Address:Gurgaon, Haryana

Worst app ever. Had recharged my phone through this app for the first time they deduct your money instantly but they never recharge your phone even after 2days of waiting. Doesn’t reply to their customer.
Totally disgusted so had to finally recharge with other app.

And when i msg them to refund me back my money. They lie by saying recharge was successful and i should contact the operator and they give me a 9 digit number to contact which never works.

Horrible app.
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My name TEJINDER SINGH phone no [protected] gmail [protected]@gmail.com my bank account HDFC Bank transfer rupees 8130.98 company zaakpay payment to mobikwik wallet Transaction I'D[protected] time 11:58:42 date 9 April 2019 my bank account payment credit 8130.98 rs transaction failed

Transaction id is[protected]
6300/_
Transaction date 08/04/19
UCO bank to SBI TRANSACTIONS FAILED

Wallet no.[protected]
Email:[protected]@yahoo.co.in

Please reset my wallet limit
Because accounting year 2018 2019 close
And
Year 2019 2020 start
I already kyc done but limit only 1 lakh per year
If I make just small transaction then walle is block by limit reason
So please rest my mobikwiik wallet
Yours faithfully
Nivea
Mobikwik is a fraud company, i dont think the consumer complaint department has not taken any action and CBI probe is required here!!

They must be looting in crores!!

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