Mobikwik — On recharging mobile online, money deducted from bank but mobile not recharged | |||||
On previous complaint your resolution was as under- Help request is resolved. Dear raj. [protected]@gmail.com, We hope our response was swift and satisfactory. Query Itried to recharge my mobile through mobikwik on[protected], 2 times & on[protected], one time of rs.148 but mobile not recharged & money deducted all the 3 times from my pnb account. Still neither refunded in my account nor in my wallet of mobikwik. Bank details are as under[protected] ccavenue/ccadd1hpq519/[protected]/rks[protected] ccavenue/ccadd2hpq487/[protected]/rks[protected] ccavenue/ccadd1hqb154/[protected]/rks148 i request u to please take necessary action & reply me also. Thanks rajendra kumar shukla Resolution Namaste rajendra We understand that your money got deducted thrice but recharge has not been done. We apologize for the inconvenience. We checked and found that your payment was unsuccessful as mobikwik did not get an update from your bank for this transaction. As a standard bank policy, the amount automatically gets credited back to the same account within 3-15 working days from the date of transaction. This may vary from bank to bank as per their guidelines, which is beyond our control. Please contact your bank for further information. Thank you for being a valued mobikwik customer. Regards Mobikwik team Ticket no 4880726 Status resolved I contacted our bank, he said that money has been transferred from bank & update from bank has been sent for all the above three sucessfull transactions. So please refund money of all the three transactions immediately otherwise we will have to go through legal action. Was this information helpful? | |||||
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Mobikwik customer support has been notified about the posted complaint. | |||||
 31 Comments | |||||
Comments
Mobikwik — Mobikwik wallet account re activate
My Name Harish bishnoi My mobile number [protected]. Please sir re activate my wallet account of mobokwik recharge. Very very urgently required for mobile recharge.Mobikwik — Recharge not completed
I m recharge from mobikwik airterl mobile 110rupess using Sbi net banking my money deduced but recharge not completed i want my mony Sbi ref no : IG0APFBSW6 Amount : 110 Date: 28/08/2015Mobikwik — Wailet
Doccoumens re activationMobikwik — recharge
Sir recharge not succassageful Transaction ID EN[protected] Transaction Date Sat Jul 25 10:01:36 Rs37 Transaction ID EN[protected] Transaction Date Sat Jul 25 10:03:50 Rs50...Mobikwik — samaj
obeajtjoMobikwik — Not Credit Recharge
Hai sir this is [protected] my number the below details are my number recharge but not credit my mobile recharge Transaction Date Fri Jul 03 18:03:11 IST 2015 Transaction Amount Rs. 200.0Mobikwik — i m recieving messages
I am receiving messages on my mobile no. Even I had not sign up to your app. Plz stop that service.
Mobikwik — trangection id 14323801894410 is not successful
Mobile no [protected] is not successful recharge Trangection I'd is [protected] and wallet blance is loss rs 250. Kl
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Mobikwik — My mobikwik wallet is blocked
My wallet is blocked pls re activate it my username is [protected]@gmail.com and mobile number is not [protected]