[Resolved]  Poorvika Mobile — Very poor customer service

Bought a karbonn multiplex mobile in poorvika. It was wroking fine only for 2 months. Had a problem with sim slot. Took it for service to pmw cares in t. Nagar. Such a bad customer service there and when i called, they dint respond properly, got my mobile after a month. Within the next 2 months the touch has gone. It's been a month and i dint get any response from them. When i call they are not responding properly.
Was this information helpful?
No (0)
Yes (0)
Mar 19, 2017
Complaint marked as Resolved 
Verified Support
May 11, 2016
Poorvika Mobiles Customer Care's response
Dear customer,

We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.

With Regards.
Manager - Customer Care.
Complaint comments 

Comments

Hi Fa.zeal14,

A good experience at poorvika mobile store when i went last month at the same address which you've written. The salesperson was very patience with all my queries and was really helpful. A decent place to go and buy your phones :)

Thanks.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Poorvika Mobiles
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    84%
    Complaints
    1163
    Pending
    0
    Resolved
    960
    Poorvika Mobiles Phone
    +91 44 4399 9970
    +91 44 4266 6666
    Poorvika Mobiles Address
    Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
    View all Poorvika Mobiles contact information