[Resolved] Poorvika Mobiles — Mobile | |
I have purchased lava Iris 401e from Poorvika Mobile Showroom - Hope College on 5th , It worked for 3 days
and after thet TP is not worked, They asked to go to the Lava service center at GP, Gandhipuram, we have went there on 8th day they told that if we have came before a day that is with in 7 days from the Puchase day then we may get Replacement, But in Poorvika they have not informed this I have bought it for 4700, but it was till in service station for 15 days...Poor Customer Support....... Was this information helpful? | |
Mar 14, 2017 Complaint marked as Resolved Verified Support May 11, 2016 Poorvika Mobiles Customer Care's response Dear customer, We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in. With Regards. Manager - Customer Care. | |
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+91 44 4399 9970
+91 44 4266 6666
Admin Office No. 30, Arcot Road, Kodambakkam, Chennai, Tamil Nadu, India - 600024
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I do understand your concern, It seems you ran out of luck. Even, I also went to poorvika mobile & bought one low cost samsung mobile which was fell down & I visited their store. They treated me respectfully & also took my mobile for repairing. After two days they called me & told that we've to go to the service center & they even provided me with the service center available in cities.
I didn't felt anything which could led to me to hate them. Yes, the samsung service center people were little lazy & it almost took me 1 month for my cell to get back.