[Resolved]  Samsung Galaxy Ace Duos Gt - S6802 — dual SIM feature isn't working in roaming

Address:

Muzaffarnagar, Uttar Pradesh

Hello..


I have purchased Samsung Galaxy Ace Duos GT-S6802 in August,2012 and its dual SIM feature wasn't working in roaming, also Automatic Network Selection not working I have to select netwrok every time manually and facing many other problems about its functioning, i had given it to Samsung customer care and they has updated its software & returned the phone to me. Now again I am getting the same problem with a new problem(Screen Lock not working properly), and it is not possible for me to go to customer care again and again for the same problem.

I asked Customer Care to replace the Phone, but now they are telling we'll replace it's board (mother board), which is a very much time taking process.

I have purchased this phone for my convince but it is wasting my time only & Rs.12000 is big amount for me.
Please suggest me how can I get replaced it & where should I go or how can i get my money back?

Customer Care will waste warranty period of 1 year in all this and after one year they will say period is over.