Sony Ericsson Xperia Mini — Most pathetic service by Sony Ericsson service center

Address:Varanasi, Uttar Pradesh

Hi sir/madam
I am deepak I am having worst experience for going with sony ericsson mobile.My headset is lying at (New IT solution) service center since july and i am not getting any proper answer from them.I live in Belthara which is 130km from Varanasi. They just kept asking that they dont have the desire mobile part for repairing. I dont find any other alternative to take this issue forward.i have also mailed to (questions.[protected]@support.sonyericsson.com, [protected]@sonyericssonmail.com) but got nothing then a complaint number-X-Ticket:93768733,2 .Nobody from Sony seems to interested in solving people query and it seems like they dont care.Please give me advice and help me out to get my problem solved. I am attaching my service center receipt to put my case clearly. If possible please provide some senior official of sony to whom i can CC my mails.If possible provide me consumer grievance mail id of varanasi.

ragards
deepak barnwal
[protected]
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sony ericsson X10 mini — pathetic service

I bought a Sony ericsson x10 mini 5 month back accidentally the TFT is broken, I have given the phone to repair At neeru enterprises P-21 sector -18 KFC basement Noida Uttar Pradesh (India).
they have changed the TFT screen there was some difference between the earlier one and the new one same I have complained to the executive that there is some difference between both TFT suddenly she started shouting on me in front of other customer and se said may be your earlier TFT is duplicate The one which we have installed is the original one .
Please clear me one thing can it be possible a new phone has the duplicate TFT are the Sony ericsson is using the duplicate parts ?
The attendent behaveor was pathetic.



Thanks & Regards
NIhal Khan
[protected]
workorder number-se[protected]

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