Sony / Mobile And UniverCell Mobile Shop — manufacturer defect and cheating

Address:Chennai, Tamil Nadu

I purchased Sony xperia j mobile on 19/2/13 at univercell mobile shop thiruvanmiyur ,Chennai 41 on 23/2/13 my had problem with my mobile the problem is when ever I connect my mobile to the charger mobile gets switched off automatically I took it to the show room they said u have to take it to the service center. I took it to the service center they checked and said it's a manufacturer defect and they said we I'll send it to Sony company and arrange for new one at the time of handing over the mobile I noticed the hologram seal is already opened and they have sticked new one on it because usually one hologram seal I'll there on the box , I asked the mobile shop guy he said we r not responsible for this now I am helpless and I don't know wat to do pls take nessecery action
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sony mobile and universal mobile shop chennai ,thiruvanmiyur branch — manufacturer defect and mobile shop cheated me

I purchased Sony xperia j mobile on 19/2/13 at univercell mobile shop on 22/02/13 I got a problem in my mobile the problem is when ever I connect my mobile to charger mobile gets switched of I took it to mobile shop they said that is not r fault u have to take it to service center ,I took it to the service center they said there is a manufacturer defect we I'll arrange for new one that time I noticed that holograms seal is already broken and they have sticked new one on it ,usually one holograms sticker will be there on the box how come two sticker is there I don't know pls if possible and consumer complaint cell viscerally effective pls take nessecery action with oblige

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