[Resolved]  Sony World, Chetpet, Chennai, India — Unethical and misbehaving customer service at Sony world Chetpet Chennai

Address:Tamil Nadu

What I want to register here is, how i got treated in Sony world, Chetpet, Chennai, India.

It was the worst experience ever.
There was a fellow, who is short and wearing prange t-shirt whos is one of the main guy in the showroom, who kept commenting about us when we were using the demo phone.
And he was totally misbehaving, like asking not do this, not do that, he didn't even answered my questions about the phone, all he was doing is insulting us with the looks and murmurings. Later when i enquire about the price suddenly another huge bodyguard kind of guy who is the other main guy in the showroom came in and literally shouted me in front of other ppl for asking if any discounts is possible.
And i got busted and started yelling back and the short guy without any concern that its a showroom, replied like the showroom is for sales not just live demo, blaa blaa .. And really i was there for purchase only. I gave back in nice words and left the place.

The live demo feature is for the customers to feel the product, nothing is going to cost the company than a best free add. Since there employers of Sony world Chetpet, didn't get commission or their store didn't do well, they are treating the customers without any respect.

In-fact i purchased a Sony ZR mobile in online, after this incident i hate to go to any store. But definitely next time when i was about to puechase any Sony product i will reconsider to not to because of their poor maintenance & customer service.

I will never enter Sony world again in my life & worries me this is how Sony treats his customers.

I request a proper action taken against the humiliation i encountered due the Sony world's employees.
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Aug 14, 2020
Complaint marked as Resolved 
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sony world — best showroom

BEST SONY WORLD IN THE TOWN I HAD PURCHASE(VPC-EB24GN) SONY VAIO FRM AMBIENCE MALL THERE WAS SOME TECHNICAL PROBLEM IN THAT LAPTOP.BUT IS WAS A PLEASANT SURPRISE THAT MY LAPTOP WAS REPLASED WITHOUT ANY HASSEL I WAS DELIGHTED TO SEE THE EFFICENCY & AFTER SALE SERVICE OF THE STAFF AT SONY WORLD AMBIENCEMALL

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