[Resolved]  Airtel 2G Prepaid GSM — Airtel Internet Fraud

Address:

Bardhaman, West Bengal

Dear Sir,
I own an airtel prepaid 2g gsm sim card. I was having terribly slow 2g internet speeds(3-4 kbps) and connection failures while connecting to the internet for a whole year. On 13 April 2013, I had a phone call from airtel saying that if I want to increase my net speeds to 60-70 kbps then I must purchase the Rs. 98 data plan with 650mb free internet for 21 days. they said this is a special offer for those consumers who are having slow speeds and that they will increase my speed to 60-70 kbps if I purchase this offer. I did purchase it and they promised me that they will increase my browsing speeds. However, although I received 650mb data for 21 days, my browsing speeds did not increase nor did the connection failures stop. They still give me only 3-4 kbps speed. I demand to airtel that my internet speeds be immediately increased to 60-70 kbps or else my full money (Rs. 98) refunded within the next 48 hours. I will not wait for more than 48 hours and I will throw my sim card and move to vodafone for ever, if they don't increase my net speed or refund the money. My connection failure problem also must be solved within these 48 hours without fail. If my problems are not solved by the morning of 17 April 2013, I will start protest against this fraud company and post complains on all consumer forums.