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[Resolved]  Airtel Showroom - Camp Road Chennai — Poor customer service

Guys..I WAS CHEATED BY AIRTEL SHOW ROOM AT CAMP ROAD,NEAR SELAIYUR, CHENNAI. I am wondering Airtel shop at camproad near Selaiyur, East Tambaram is their direct shop..or thirdparty. They charge a lot for a sim around 120 rupees. For mobile portability they charge 125 rupees and for micro sim they are charging 125 rupees. However, in Velachery Airtel showroom they said its only 10 rupees for Mobile portability. I was totally disappointed with the behaviour of the guy and lady sitting there camp road Airtel showroom. Guys be aware of the people over there. They don't respond properly when u have any problems. Two ladies in the office does not know any procedure and they don't know how to behave with the customers..
PLEASE dont go to that shop for any new connections.They will definitely cheat u...
I request Airtel to look into this issue and address this.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Namaste Mr. Kumar,

This is with reference to your post dated 04 September. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Reply
Namaste Mr. Kumar,

This is with reference to your post dated 04 September 2013.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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