[Resolved]  Mobile Postpaid Vodafone — Mobile Postpaid Vodafone

Address:Gurgaon, Haryana

Hi,

Below is the which i used to sent vodafone two times.

Kindly help me.

Thanks & Regards,
Rahul Thakur
[protected]

Dear Team,

It very sad to say that your sales team committed to us fraud plan and after activating of SIM there will be no services available which your sales team committed us.

Earlier i am using the reliance CDMA network for four year now i port my number to your network with postpaid connection.

The plans committed to me are Rental 299 where rent will be 250/- and Rs. 49 will be discounted with 800 local and national call and 300 local and national SMS free plus 1GB internet pack on 3G network for Rs. 150/- only and one vodafone local number free for first six month.

Now, when i called to customer care for taking information on this they said that on my number [protected] rental plan is 299/- but with 400 local and national call and SMS free only not as per above and there is not internet pack and number free services are on this number as committed to me.

The person who committed me his name is Mr. Nitish and his mobile no. is [protected] now i am trying get these services activate through him but he is not helping me.

After that i launch a complaint to your customer care against him with my query no. SR_NO=[protected] but still i did not get any solution and call for the vodafone.

This is very bad experience for me that such a big company making lie promises to the customers for just being with him.

If all these services i will not get definitely after three month i will port my number to other network.

Looking for your help in favour of me.

Thanks & Regards,
Rahul Thakur
[protected]
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Jan 3, 2017
Complaint marked as Resolved 
Verified Support
May 22, 2013
Vodafone India Customer Care's response
Hello Rahul Thakur,

We called you more than once but you were unavailable. Kindly let us know the best time to reach you.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

i got a call from this no. and it was missed by chance but when i had called you back it goes ringing but no one response . one must say awesome service

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