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samsung company is a worst company
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Samsung Mobile — Repairing Charges
Good Morning Sir.My Self Jagdish Rawal. I purchesed sumsung mobile ( S5233 WIFI ) IMEI : [protected] date on 26/12/2009. Delear Name .
Balaji Plaza
B.O. : R.R.street
Opp. Nartaki Theatre
Nellore - 524001.
Ph.: 2339999.
Sir, the guarntee period from 26/12/2009 to 26/12/2010. there is problem in my mobile last 1 month i have to go so many times at delears and sumsung service centre. but they cant give proper reply. they want reparing charges. I have to saw my bill. Please help me about this metters.
Thanks & Regards.
Jagdish Rawal.
[protected].
I purchase samsung mobile s8003 on 2 jun 2010 after some days the handset have problem it is automatic switch off and it hang very much for this i go to service centre at indore in yashwant plaza and tell my problem the technician says software problem and they submit my handset for update software after 2 days they gave my mobile in between 6 days same problem occurs again i go to service centre they said same problem they update it but my problem not solve after some days my handset get totally off again i check it out technician say that mother board problem for it they submit my handset for 10 days after changing it my handset problem can"t solve again my handset is in sevice centre from 15 days but they can not provide me any solution so i request to help me and get in touch with me as soon as possible.
THANKS WITH REGARDS
ANIL GUPTA
[protected]
THANKS WITH REGARDS
ANIL GUPTA
[protected]
Samsung /Mobile — Service
To, Concern personI have Samsung Corby pro B5310 with following IDs.
IMEI : 357836/03/132445/8
S/N : RUEZ187687Z
Now i want to know you that, I recommend samsung because of the name itself, quality and wel known service and also brand ambessador. But since last 3 months i have certain problems in my instrument and the service and assistance providing by the service center here is very poor and below level.
In brief, my instrument having problem in its key pad and all outlay keys since last three months, so due to this problem i can not recieve the call but i can do the calls. I took my phone toservice center and they will take atound 3 days to solve the problem and assure me it will not happen again. Once again the same problem is raised and i took my phone to service center and the same sequence is done there. After 1 weak this happens once again and i will took my phone to cervice center and they revert back me with some problem occures in circuit so it need to change and it will take around 4 days because we need tobring it from noida, delhi. But it is very difficult for me to servive without phone in my proffession.
So, if this problem is due to the circuit then why it was not preffered to change at first complaint? In this time of fast cargo and currier services, it will really take this much long time or samsung has no adequate system to ressolve the problem. I dont think this is a matter of availability of parts in india because it is one of the most running instrument. I also register my complaint in consumer court.
The reply from who attending the cervice center is no where corelate and the service engineers are also unefficient and eventualli it put bad effect on the name of Samsung.
I hope you will responding quickly and without any bias.
Thanks & Regards,
Bhavesh Shah
F/18, Akshat appartment'
Opp,poojan party plot,
Memnagar,
Ahmedabad 380052
India
Mobile : +91 [protected]
Land line : +[protected]
Samsung — not servicing my mobile
I had purchased a samsung mobile phone about 6 months ago. About 3 weeks ago it stopped functioning. I sent it to the service centre at Secunderabad. They took about 3 days to find out the problem and said that the mother board has to be changed and demanded Rs.3500/-. When I said that it is within the warranty period, they said it would take about 2 to 3 days to obtain the mother board. Almost 2 weeks have passed, till date they have not replaced the motherboard. I am totally shocked with the after sales support of the company. I am having samsung TV and WASHING MACHINE and the after sales support team was very prompt and good in their services. But now i have second thoughts and I will never recommend samsung products to any of my friends and relatives. My mobile no. is [protected]. My name is Krishna. i agree with the poor service support of the team
Samsung B-7610 — Non Repair of Mobile by Samsung
I have purchased Samsung B-7610 mobile on[protected], the product developed touch screen problem and call drops for this we have submitted the same to Technocare Noida, even after one month the same is not repaired and returned to us on[protected] without rectifying. Since the product was under gurantee at the time of submission. Should we go for legal resource as provided under law.
i purchase samsung mobile 16-02-11 from Ganpati Mobile, Lucknow but when i have switch on the phone i found more internal spot on the screen after 20 minute i had gone to returne the phone but shopkeeper missbehave with me.
Ashutosh
[protected]
Ashutosh
[protected]
Perfect Electric Co — NETWORK PROBLEM
This is to inform you that we are corporate user of your mobile servicewith so many connections. Here we r Facing problem of Signal in our
office . You are Reported to install a Booster in our area, otherwise we are bound to switch of other tele/ mobile service.
Kindly look into the matter immediately.
S.K Gupta
Mobile No : [protected]
[protected]
[protected]
office address
1992 katra lachhu singh,
bhagirath palace,
delhi - 110006
email id [protected]@ymail.com
[protected], [protected]
I bought this mobile set Samsung M369 in february, 2011 and within 3 months it had a mike problem. I submitted my mobile at samsung service centre, Marathalli on 16th May , 2011 and was supposed to get it back within 2-4 days. It is 26th of May, 2011 today and I do not have mobile back yet. I made a complaint on Samsung India no. but I have not received any response still. The technical department which was supposed to call me within 10 minutes did not even bother to call. I am without a mobile phone since the last 10 days. This is the 1st time, I am a samsung customer, and I am already repenting it. I wonder how can a company like samsung treat its customer like this.
mobile phone — not to attend screen repair of mobile
sir,i have purchased a cdma/gsm mobile handset on dtd.27.10.2010.having a model as maxx gc 735. IMEI No. [protected] & [protected]. Guarantee period is valid up to 1 year from the date of purchasing& valid if the phone is not functioning or screen problem but the authorized service center not give proper response to attend the complaint & said that you have to take complaint against mobile company.please give me right suggestions
thank you
my samsung b259 display track no 4 are destroy so if i replace new display,display would be work or not.otherwise i want to know that display track no 4 are common track or not
Dear,
I ve submitted my S5200 phone in the Nehru Place service centre for the repair on 12th Sept 2011 and it was told to me that the same will be given to me in two to three days and today its five days still ive not recived the same. Kindly look into the matter and do the needful as i m already feelinh helples.. call me on [protected]....bill number:
[protected] ( Bill Number)
Regards
Rahul Verma
I ve submitted my S5200 phone in the Nehru Place service centre for the repair on 12th Sept 2011 and it was told to me that the same will be given to me in two to three days and today its five days still ive not recived the same. Kindly look into the matter and do the needful as i m already feelinh helples.. call me on [protected]....bill number:
[protected] ( Bill Number)
Regards
Rahul Verma
samsung mobile c3322 — losing mobile
i lost my mobile on 28/10/2011.i have it's IMEI no [protected]. I GIVE U MY mobile no. if mobile is traced then contact me on this mobile no [protected].Samsung — not given service for mobile in warranty
My Samsung phone GTC 3312 is in warranty period. It is having problem during incoming calls. The person from samsung is saying that the warranty is void as water has entered into the mobile handset but he is not able to prove it. He is also not ready to listen to any thing from me. Kindly help.Samsung Mobile — not provide my mobile along 12 days
my mobile dead 3/9/2012.i went samsung service centre exbition road patna.he said i provide your mobile on date 9/9/2012.when i go on date 10/9/2012 he said next days and when he said next days.today is 14/9/2012 and he said next day. Dear Mr. Sahu,
Samsung Greetings!
Firstly, we would like to thank you for taking time in writing to us and giving us a chance to serve you.
With the reference to your email and our telephonic conversation with you we are coordinating with the service centre and management for resolving your issue.
We request you to allow us some more time on this.
We regret for the inconvenience caused and apologies for the problem faced by you.
Thanking you and assuring you of our best services always.
With regards
Akmal Ansari
Customer satisfaction Team.
Samsung Greetings!
Firstly, we would like to thank you for taking time in writing to us and giving us a chance to serve you.
With the reference to your email and our telephonic conversation with you we are coordinating with the service centre and management for resolving your issue.
We request you to allow us some more time on this.
We regret for the inconvenience caused and apologies for the problem faced by you.
Thanking you and assuring you of our best services always.
With regards
Akmal Ansari
Customer satisfaction Team.
Samsung Electronics Co. Ltd — galaxy note 3 automatic reboot
I purchased a galaxy note 3 sm-n900 on 14 Feb 14. My phone automatically switch off and on 4-5 times daily since I purchased the phone and battery drains very quickly and multi window not working properly. What is the problem and give solution. If you have any problem regarding galaxy note 3 sm-n900 then please provide me your contact number and mail id then I will contact with you and solve your problem.
Samsung Electronics Co. Ltd — ref my complaint dt 07/5/2014 model no UA40H5100ARMXL PURCHASED on 13/03/14
Initial problem mentioned by ur rep was in power supply/smp. now today it is observed by him fault in panel.such a problem in new set needs to be complete replacement of set. ur reply & action on replacement awaited. Ido not understand the samsung has such substandard.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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