[Resolved]  Vodafone *121# My Delights — Vodafone charged RS 49 without any service

Address:Barmer, Rajasthan

Date 21 Apr 2013
time 04:40 pm.

I dial *121# call.
Reply
1 Bonus card15
2 Bonus card24
3 Bonus card4
0 MORE
I Dial 0....
Reply 1 My Delights
I dial 1....
Reply 1 Payiye mauka SONA Jitne ka RS.50000 Ka sirf RS. 49

i dial 1 for more detail. But there are NO more detail. I have charged Rs 49.00 without any confirmation.
I called within 5 minuts to 198 (from my mobile in complain department) for requesting to fill a complain or cancel the service that i don't want to use.

They check and reply "SORRY SIR, you have downloaded a game. we can't pay back. Why you dial this option? If you don't know about this. This service option is not for you, you should not dial like this in future. We can't help more."
What can i do now?
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Dec 2, 2016
Complaint marked as Resolved 
Verified Support
Apr 22, 2013
Vodafone India Customer Care's response
Hello Sir/Madam,

Kindly share your contact number with us at http://bit.ly/12zmitZ and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.
Complaint comments 

Comments

Hello Sir/Madam,

Kindly share your contact number with us at http://bit.ly/12zmitZ and we will have someone get back to you with assistance.

Regards,
Vodafone Customer Care.

Vodafone — STU 49 service

Dear Sir
As per your advertisement (SMS) I accepted the STU 49 service and for ehich Rs.50 has already been deducted from my prepaid account. Yesterday I got SMS from Vodaphone to reactivate it again. Kindly do the needful
Mobile No [protected]
ABOVE LINK IS ALL RUBBISH. IT IS NONE OF ANY USE.
Free
Bhangchari near store
I am getting their freaking SMS everyday. They are offering RS. 50000 make my trip wallet in just Rs. 49. Iphone 7 in just rs. 49 etc. I confirmed from make my trip. They said sir please be careful its a scam.

Actually its a bad way to get the customer click and once we click their plan or game or any packs gets activated.

Vodafone I will sue u and port out my no if repeated again. My no- [protected]

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