[Resolved] Vodafone And Airtel Mobile — Unnecessary portability of mobile prepaid card from vodafone to airtel | |||
I am using one vodafone mobile prepaid card for last 8 years. Suddenly few days back i recd message from airtel that my number is being ported to them and they are working on that. But i have not made any request to airtel for porting of my number. I was contacted vodafone service office, they said to ignore the message. After few days i recd message from vodafone that my porting request was confirmed and my mobile number shifted to airtel, since then my mobile number was stopped. I again contacted vodafone service centre for this, but they refused to attend me and told me to contact airtel service centre. I contacted them in the morning and i was shocked. This porting request is made by some another person who is unknown to me and on his request the number was ported by airtel. How can a company do that and now what can i do in this case??? Was this information helpful? | |||
Dec 2, 2016 Complaint marked as Resolved Verified Support Apr 16, 2013 Vodafone India Customer Care's response Hello Sir/Madam, Please share your current and alternate contact numbers with us at http://bit.ly/14s6Wel and we will have someone get back to you with assistance. Regards, Vodafone Customer Care. | |||
 2 Comments | |||
Comments
Namaste (USER12056),
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 16 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33